From a one-off visit to a habit

Perhaps the client first came with a gift voucher, or when their shoulders had already had enough. Then months go by. With a digital loyalty card in Apple Wallet or Google Wallet, every treatment earns a stamp, and the client has a gentle reminder in their phone that it's time to book again. No app, no account, just a card next to their bank cards.

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Example programme

Lugn Spa

Stamps

5 / 8

Reward

15 extra minutes at 6 visits

Everyday problems Stampioo solves

The gift voucher client comes once

Someone was given a massage as a present, enjoyed it and then forgot about you. If they get a loyalty card with the first stamp already on it after that visit, they have a reason to come back next time, and to pay for it themselves.

Visits follow a feeling, not a rhythm

Many people only book once the stiffness has set in, and then forget about it until next time. A card that fills up visit by visit makes it easier to book regularly.

Quiet mornings and late cancellations

Evenings and weekends go first, weekday mornings sit empty, and a last-minute cancellation is hard to fill. With your own channel to clients, you reach the people who already know what it feels like on your treatment table.

Six treatments, a little extra time

Say a regular comes in once a month. A card with six stamps then fills up in six months, and the reward is a longer treatment. You stamp at your own pace when the client pays, and after the sixth visit the extra minutes are waiting. A new card starts automatically.

Tip: reward with time or an add-on rather than a discount. Fifteen extra minutes, a foot massage or a warming body wrap costs you less than a free treatment and still feels generous.

Lugn Spa

Stamps

8 / 8

Reward

15 extra minutes at 6 visits

How it works in your clinic or spa

Design your card
Calm colours, your logo and your reward: the card reflects the atmosphere of your space.
A QR code at reception or in the relaxation room
Clients scan the code while they wait for their treatment, or over a cup of tea afterwards. The card is saved to Apple Wallet or Google Wallet.
Stamp without breaking the calm
You scan the client's card with your phone when they pay. No terminals and no extra device, just a few seconds.
Stay in touch between visits
A free slot tomorrow, a new treatment or a birthday offer: one message reaches every client who saved the card.

Built for a calm business

A card in the same tone as your room

Choose the card colour, text colour, stamp icon and logo so the card feels like part of the experience.

Every therapist stamps for themselves

Everyone on the team signs in with their own account and scans from their phone, without leaving the treatment room for long.

Fill a cancelled slot

With the Pro plan, you send a push notification to clients' lock screens when a slot opens up, with no SMS cost.

A birthday greeting

If you ask for a birthday when clients join, the Pro plan lets you send an offer to those with a birthday coming up.

Loyalty that builds your customer list

Gift vouchers and booking sites bring you visits, but rarely a relationship. Every client who saves your loyalty card becomes someone you can reach again yourself, and the list is always yours.

You choose what details are collected

When clients save the card, you can ask for an email address, phone number or birthday. Everything is optional, and you decide what suits your business.

Your list, your channels

Export your client list as a CSV file with the Pro plan and use it in your own email or SMS tools. The client relationship belongs to you, not a platform.

Automatic wallet notifications

Clients get a notification in Apple Wallet or Google Wallet when a stamp lands and when the reward is unlocked. With the Pro plan, you can also send your own campaigns to everyone who saved the card.

Clients see exactly what they share when they join. All data is handled in accordance with GDPR.

Massage therapists and spa owners ask us

No. The loyalty card is saved to Apple Wallet or Google Wallet, which are already on their phone. One scan of the QR code, and the card is in place.

That's your decision. It can be wise to give a stamp for the gift voucher visit too, since that's exactly the client you want to see again. Write the rule in the terms on the back of the card so it's clear to everyone.

That depends on the client's employer and the rules in your country, and the loyalty programme doesn't change how the client pays. Some employers cover massage or other wellness treatments, often reimbursed afterwards against a receipt. Check what applies locally, including how such benefits are taxed.

The loyalty programme is designed for wellness, such as massage, spa and relaxation. If you also provide treatments that count as healthcare, check the rules for your profession before you reward those visits.

No, it works alongside whatever you book with. The booking system handles appointments, Stampioo handles loyalty and keeping in touch between visits.

It depends on how often your clients come. If regulars visit about once a month, five to eight stamps usually feels right. The number of stamps can't be changed once cards have been handed out, so decide before you start.

Time or an add-on: fifteen extra minutes, a foot massage, a face mask or some time in the sauna. It costs less than a full treatment and lets the client try something they can book next time.

Yes. Each person signs in with their own account and uses the scanner in the browser on a phone or tablet. How many team members are included depends on the plan you choose.

Plans start at €29 per month excl. VAT, with unlimited clients and scans. The first month is free, and you don't need card details. Current prices are on the pricing page.

Start with your programme

The first month is free. No lock-in, no card details.